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Last updated on: April 30, 2025
47Rental Locations
16Airport Locations
Map View of Car Rental Locations in Lyon
Shouqizuche
8.5/10
Alamo
8.8/10
Europcar
8.0/10
Budget
8.1/10
Thrifty
9.0/10
Rentscape
6.8/10
Hertz
8.7/10
Keddy by Europcar
6.9/10
OK Mobility
8.8/10
Enterprise
8.4/10
AVIS
8.2/10
Liigu Mobility
7.7/10
Sicily By Car
9.0/10
National
9.0/10
Interrent
8.2/10
Dollar
9.0/10
Citer
9.5/10
Reviewed: February 24, 2018
The agent's English was poor and he kept pushing additional insurance. I had to ask my French friend to speak with him in French over the phone to resolve it. Bad service! The car I got was a Toyota Avensis (station wagon), but I couldn't find it in the options so I selected 'Toyota Corolla' instead.
Reviewed: April 10, 2025
The service was excellent! They even upgraded the vehicle! The entire process was smooth and very efficient.
Reviewed: March 28, 2025
They assigned a Fiat, which is quite spacious and decent overall. The rental process was straightforward; I thought it would be complicated, but it turned out to be simple—just go, complete a quick procedure, pay, and pick up the car. During pickup, they gave a brief explanation of the car's condition, which was fine, but as a first-time renter, a more detailed introduction would have been helpful. However, I figured things out on my own later.
Reviewed: April 2, 2025
The overall service was good, very professional and convenient. Everything was great except the contract not being available in English and the rather high risk-driving fee.
Reviewed: March 12, 2025
The car return day coincided with the Paris Marathon, leading to traffic restrictions in the city center. I was unable to contact the rental store, and even after reaching out to the rental company’s customer service, they couldn’t connect me to the store. They advised me to use the self-return service and said the issue would be addressed later. Ultimately, the car return was delayed by over three hours. When explaining the situation to the staff handling returns, he assured me that there would be no late fees due to the road closures. However, additional charges for one extra day were still applied in the end. This is dishonest!
Reviewed: February 24, 2025
We were sold snow chains at the counter which we were told were required by law. If this is the case they should be included in the rental? Were also quite pricey at 100 euros extra
Reviewed: October 6, 2024
The service at Europcar was excellent, and the car was in great condition! They even upgraded me for free from a BMW 1 to an Audi Q2. The only thing I was dissatisfied with was being charged an extra day's rental for returning the car 18 minutes late. Most other rental companies usually have a grace period of up to an hour. Plus, I had discussed this with the staff on-site, and they said it was fine, but I was still charged for an extra day afterwards.
Reviewed: February 26, 2025
excellent and speedy service at both ends...highly recommend.
Reviewed: December 5, 2023
The service is really terrible. Cannes has many one-way streets, and it took me half an hour to find the return location according to the address. I got out of the car in the rain with the rental address and order address, asking the police and sanitation workers, but no one knew where it was... I called the customer service of the rental company countless times, always in a queue. If you don't have enough staff, don't provide a customer service phone number, it's a waste of time and phone charges. The phone number on the rental order is never answered. Finally, after walking for 15 minutes from the rental address, I found it. It was terrible.
Reviewed: February 24, 2025
Took a long time and they were purposefully not providing winter tyres and then upselling snow chains/socks at ridiculous rates.
Reviewed: February 12, 2025
The service is convenient with no unnecessary hassle. The vehicle inspection was casual. The car was very dirty, not in good condition, with insufficient power. It often had issues shifting gears and needs maintenance.
Reviewed: November 25, 2024
The car wasn't cleaned, both the interior and exterior were quite dirty, and the gear lever felt worn out.
Reviewed: August 4, 2023
The car was in poor condition and the deposit was too high.
Reviewed: March 7, 2020
Impossible de rendre le véhicule hors des heures d’ouverture
Reviewed: February 10, 2025
The car was perfect. They try to sale us special equipment for snow which was not really needed
Reviewed: August 10, 2020
Satisfied, the car is relatively new with manual transmission and runs on gasoline, just over 20,000 kilometers. Initially hoped for a diesel car, but considering the cheaper gasoline in Switzerland, it turned out to be a positive. During pickup, they kindly asked if I could handle a manual transmission.
Reviewed: February 2, 2025
Staff member Roudayan was extremely helpful and spent time to make sure the car suited us perfectly. we appreciated his warmth and customer focus very much!
Reviewed: February 17, 2020
Excellent car, friendly staff and efficient at the whole process at a busy time
Reviewed: January 22, 2025
Car met expectations, counter staff were very patient as I had a problem with my credit card on pick up , drop off was easy staff very informative.
Reviewed: December 14, 2024
The vehicle had some minor damage, so it's important to take careful photos as evidence. Although during the return they only took a quick look. The rental agency does not provide winter tires, so if you're heading to snowy areas like the Alps, you’ll need to purchase snow socks or chains separately. Snow socks cost 80 euros and are not very durable.
Reviewed: March 26, 2024
Un 1er véhicule m’a été proposé, une Peugeot 208 rouge qui avait de grosses rayures enfoncées. La voiture sentait la cigarette à l’intérieur. J’ai demandé à avoir un autre véhicule et ils m’ont donné une Audi Q2 grise en très bon état, qui a été parfaite pour mes 5 jours de location. Le retour a été très rapide.
Reviewed: October 29, 2024
There was a queue, but they spoke English. However, the car model I wanted was still unavailable.
Reviewed: June 27, 2024
The condition of the car's tires was poor. After picking up the car and driving away, I discovered a leak. By the next day, the tire was completely flat and undrivable. A nearby repair shop found a bulge in the tire, posing a safety risk. It took 30 hours for the rental company to provide a new car after numerous follow-ups with no response.
Reviewed: July 4, 2023
I am extremely dissatisfied with this company. On the morning of June 12th, I went to the Lyon branch to pick up the car. After confirming on-site that I had booked an automatic car, I went to the 7th floor to pick it up. After inspecting the exterior and signing, I realized it was a manual car. I immediately mentioned that I had booked an automatic. What followed was over two hours of waiting. Initially, they said there were no cars available and asked us to check at the counter for a resolution. Later, they said there was a car, but it was at the airport and had not been brought over. When I refused to go to the airport to pick it up, they promised to drive it over within an hour, but it took over two hours. I had booked a Peugeot 5008, but they brought a Citroën C4 (5-seater) without informing me. Due to time constraints, I had no choice but to accept it. Later, I found out that the amount on the contract was different from my booking amount. Additionally, the on-site staff told me that the insurance I bought through the platform was not recognized by them and that I had to buy additional insurance for 30 euros to be fully covered. Furthermore, because they delayed the car handover, I couldn't return the car at the originally scheduled time. Due to heavy traffic in Paris, I reached the return location at 9 PM, and they were already closed.
Reviewed: July 4, 2023
I am extremely dissatisfied with this company. I arrived at the Lyon branch to pick up my car on the morning of June 12th. After confirming that my booking was for an automatic car, I went to the 7th floor to get the car. After inspecting the car and signing off on the exterior, I found out it was a manual car. I immediately pointed out that I booked an automatic, which led to over two hours of waiting. First, they said there were no cars available and asked us to go to the counter to see what could be done. Then, they said a car was available but parked at the airport and they hadn't brought it over yet. They asked me to go to the airport with an employee to get the car, which I refused, asking them to bring it over. Initially, they said it would arrive within an hour, but it took more than two hours. I had booked a Peugeot 5008, but they brought a Citroën C4 (5-seater) without informing me first. Due to time constraints, we had no choice but to accept it. Later, I realized that the amount on the contract didn't match the amount I booked. Additionally, the staff on-site told me that the insurance I bought through the platform wouldn't count and I needed to buy their full coverage insurance, so I spent another 30 euros on full insurance. Furthermore, because of the delayed car handover, I couldn't return the car at the scheduled time yesterday. I got stuck in heavy traffic in Paris and didn't make it until 9 PM when their office was already closed.
Reviewed: October 7, 2024
Overall, it was fine. There were no cars available at the store, so I was upgraded to the latest Q5 hybrid model, which was great to drive. However, the pickup process wasn't thorough, resulting in a fine of 65 euros for fuel charges.
Reviewed: November 9, 2019
Some construction at the station made it a bit funny/strange to find the location, but otherwise it was smooth
Reviewed: September 30, 2019
Service incroyablement mauvais, incapable de contacter la succursale et même le service à la clientèle ne pouvaient rien faire pour moi. Au pick up l’agent était hautain et a fait passer 3 personnes avant nous. Pour moi c’est la dernière fois que je fait affaire avec Avis.
Reviewed: July 2, 2024
The blue tooth was a nightmare. Glad it wasn’t raining. Tried to contact Liigu about this, no reply. No contact now and dropped car off 3 days ago. Should have received all ok message. Not aware you held my deposit for 2 months, not clear on booking
Reviewed: December 8, 2023
Liigu are charging me €345 for a chipped windscreen. This absolutely did not occur whilst we had the car. The ridiculous expectation is that the customer should photograph every angle/panel/glass on the car to prove their innocence. I have zero-excess insurance, but it’s the principle of withholding the huge excess payment for extortion/stealing it if you don’t provide photographic evidence. Utterly disgusting company I will never deal with again.
Reviewed: August 1, 2023
Excellent Car Couldnt get the car started ,contacted support and it was sorted in 5 minutes Very easy Whats App Communication was excellent
Reviewed: April 14, 2024
We had to wait quite a long time and several phone calls to get picked up at the airport and be taken to the Sicily By Car office to collect the vehicle. Also the satnav directions to get back to their office and drop off the vehicle, using the Company's postcode, took us on a very circuitous, county route.
Reviewed: April 28, 2022
Best service. Slight delay at pickup but otherwise perfect
Reviewed: January 12, 2020
Car was great. Due to heavy traffic on our return we did not have time to fill up the tank. Interrent charged €18 for the fuel which is acceptable then a further €50 penalty for not returning the vehicle full. Very angry at this unreasonably high penalty. I will not use them again.
Reviewed: September 4, 2019
La voiture était parfaite ! Surtout l'accueil de la réceptionniste était excellente voir au top !!!!!
Reviewed: July 28, 2019
Il y avait 2 personnes devant nous pour récupérer la voiture. A réception, nous avons constaté des rayures supplémentaires à celles indiquées sur le document, mais le personnel n'avait pas le temps de venir vérifier étant donné qu'il y avait encore 4 personnes après nous. Ils nous ont dit de prendre des photos, et heureusement, car sinon les rayures nous auraient été attribuées. Il faudrait plus de personnel pour prendre plus de temps avec le client.
Reviewed: September 30, 2019
Customer service from both places were great. We liked that there were no hidden fees and they gave us the car we had originally reserved. First time renting in Europe and it went better than expected!
Reviewed: December 10, 2014
Excellent service, easy pickup, friendly staff, good English.
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