CAR RENTAL REVIEWS ON HERTZ IN ZURICH

Satisfied

Very satisfied

The car was very new, even better than expected.

Very satisfied.

Not bad, you need to pay a 750 Swiss Franc deposit when renting the car.

Service was professional and friendly, and the process was quick and efficient, completed within 10 minutes.

Excellent service

Satisfied, the car is relatively new with only 28,000 kilometers on it. The condition of the car is good, and it's easy to drive.

Satisfied

Good

Very satisfied, everything went smoothly from pickup to return.

The car was in excellent condition, the service was great, and the process was quick!

Very satisfied, both pickup and dropoff were very smooth.

Very satisfied, convenient and quick.

Overall, it's okay and satisfactory.

Picked up the car from the Zurich city center branch. The front desk staff, who was Indian, was polite and didn't push for additional insurance sales. The actual car provided was the new model Polo as reserved, with only 5,000 kilometers on the odometer. It had high-end features like adaptive cruise control, heated seats, and CarPlay. Fuel consumption on the highway was around 4.6-5L per 100km, and it runs on gasoline. I would consider renting this car again next time.

Car was different but good

Good

Very satisfied with the brand-new hybrid Mercedes-Benz C-Class wagon.

The car pickup process was relatively smooth, but the staff at the Zurich counter clearly had a much worse attitude towards people of color.

Pick-up process was convenient, staff attitude was good. However, I rented a BMW X3 but was provided with a Mercedes GLC300de. The vehicle was relatively new, with less than 10,000 kilometers on the odometer, but the trunk was quite small, only able to fit three small suitcases. The return process was swift; the inspection staff simply walked around the vehicle and said everything was fine, and the deposit was refunded within an hour. A reminder for everyone: Swiss roads can be quite tricky. They are narrow, have sharp bends, and drivers tend to go fast and aggressively. There are many speed limits, restrictions, and mobile cameras enforcing them, with frequent incidents of concealed enforcement. Self-driving tours may not be very friendly here. Road restrictions change quickly and often, so it's crucial to drive carefully.