Very satisfied. Picking up and dropping off the car was convenient, and the management was well-organized. I rented a Dollar car again in Boston and plan to rent another one in Chicago.
I booked a Malibu, and they provided a Malibu as well. When picking up the car in the parking lot, I noticed an uncommon yellow warning light on the dashboard. After contacting a staff member at the parking lot, they quickly swapped it for a Nissan Altima, without causing much delay. By the way, comparing the two cars, the Malibu has a slightly larger trunk space.
Lady put down wrong pickup space number on papers. Spent ages looking for car to find out the space number didn’t exist. Had to source staff member to source car for us. Keep trying to sell you things you don’t need when all you want to do is rent a car.
There was rubbish remaining in the loadspace of the vehicle when we collected the car at Miami. We also had no positive outcome re the lost item we reported after our first hire.
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