CAR RENTAL REVIEWS ON OWNERS CARS AT MENORCA AIRPORT, MAH

They had to give free upgrade due to not having the mini size car which helped me a lot because of the size

Pick up point literally just outside the airport, 20 seconds walk. Waited less than 1 minute and was taken to the car pick up area, this was 5 minutes drive from the airport, so from airport to pick up desk less than 10 minutes. Only down point was a bit of a wait to do paperwork for car, but all desks were open and service was with a smile. Picked up my car with only 300km on it, so was virtually brand new, high spec car with sat nav. Delivery back took max 5 minutes and a drop off vehicle was waiting to take me back, so no hanging around. Overall very impressed with service and car. Would definitely use again.

Very easy process and got email confirmation straight away.

The experience was very good, the staff were very helpful the cars good and I would have the confidence to do it again

The booking platform was very good, the communication was a wee bit out of sync

Did not like the way the onus was put on the customer to find the faults and damage.