Smooth, simple and easy

Very good

No

I prepaid for the tank of gas & was told that it would be prorated. I returned the car with more than half tank but was billed for the full tank...

Great & smooth experience

Great car, better than I asked. It was quite dirty (car wash broken apparently), I gave back even dirtier. Great service, The got some dollars without explanation at the end of the process, fine by me as it wasn't much.

I will use again

Got cheated by staff to by unnecessary insurance. The staff told us we have to buy insurance from them as it is required by the Law even we have shown that we bought our own insurance package at easyrentcars.

I paid for my car in advance and was under the impression nothing else needed to be paid. Upon collecting the vehicle I was given another invoice which was not clearly explained to me. There was a whole lot of items such as additional insurance which I didn't understand and quite frankly didn't need. The sales person simply gave me the invoice and didn't go through what each item meant. After a 16 flight I wasn't in the right frame of mind. It's quite disappointing to say the least, will not use Thrifty again, they are very dishonest.