The girl at the counter didn’t know what she was doing, after 11 hours flying with 2 little kids it took about 30 minutes to get my car, plus it was long way to walk to the car with my suitcases and 2 kids. It was very weird that I had to pay to clean the car.

I will never rent a car from them again. They charged me 300 euro for a tiny faint mark on the fender that might have even been there before I took the car. It was a mark that would be easily removed with $5 cutting compound. I feel taken advantage of. I took pictures of it and if you were to see these pictures, you would not be able to locate it.

I don't understand why the paper documents are not all complete for our arrival. I book a rental car 5+ times a year and this would be an easy way to speed up the process. The company has all of my details when I book online. Please use this to prepare the documents so I don't need to redo it. Otherwise the staff are lovely, vehicle is very good, nice and new. The location is easy to find and drop off process is also very easy. The value for money is brilliant.

No car, probably never was