More expensive than shown

35 mins to pick up in 2 degrees Celsius, the van was waiting at the wrong bus stop behind a bus and with no signage on the front. The driver did at least help me with one of my three cases once we had finally found each other. Check in was complicated because of having to use the self check in machine, even though there were no other customers present and at least two staff working on the desk. The first vehicle issued was not read worthy due to a defective passenger-side mirror, which should not have been released for rental. The vehicle was swapped when I complained. The car was collected in the dark and covered in overnight moisture so some damage was not noticed on the rear driver-side wheel arch; this was only found when I reached my initial destination. Vehicle collection should be arranged in a well-lit area to ensure that no such damage is missed by the renter. The vehicle ran well and is comfortable. The shuttle can does not run frequently enough so I was waiting almost 30 mins after dropping off the vehicle to return the airport.

All good. I received a price drop 'discount' prior to picking up the vehicle.

I would give Easirent zero if I could

I would definitely recommend to a friend and I know who I will use to rent a car next time

I waited for. Bit but no longer than is normal, and they seemed to be expecting me which was good. The paperwork took a bit of getting through I felt compared with hires i have had overseas. other than that the staff were helpful, customer oriented and accommodating. One thing, and this is a constant gripe of mine - can booing platforms and car hirers get a grip over the ‘additional’ insurances’ - just other wrap it all up in the initial cost and be truthful about it, or leave it out and stop trying to frighten people in to buying an expensive addition so that commission can be made.

See the comment about additional insurance - what a pain in the backside.