Value for money

The service attitude was excellent. However, the reserved car model was not provided initially, but they actively helped to resolve the issue.

좋았습니다

좋았습니다

It's a complete rip-off. We clearly bought insurance already! They made us buy it again without telling us and directly charged us.

The AVIS pickup point at Manchester train station was terrible. Firstly, they switched my booked automatic car to a manual one. Additionally, they didn't accept the combination of a Chinese driver's license and its AVIS translation document at pickup. After a heated argument with the site manager, I barely managed to get a car, but it was still a manual. Given the circumstances, I had to accept it. The staff promised to check if there were automatic cars available at Edinburgh airport for a switch, but that didn't happen. When we reached the Glasgow AVIS station, we asked if they could check for automatic cars, and luckily, they contacted the Edinburgh airport station and there was a car available for switching. Overall, this rental experience was too troublesome... Upon checking reviews online, it turns out that the AVIS pickup point at Manchester train station is notoriously bad. We were too careless.

Car a bit old and stained seats inside

Why should on pay to use In-built Navigation