Hawaii慰安旅行

It was quick and easy service. Took me fee mintues to get our rental cat.

Good service and easy process.

Facility was dirty; counter staff was not friendly; added some charges (not outrageous, but unexpected). Overall was OK at best, but I hate getting overcharged last minute.

maybe next time, hire people who arent racist...i came in fully prepared . rental confirmation. she said the price is not accurate, that easyrentcars dont know how to calculate...i also came in with full coverage insurance and a separate policy that will cover the car in full...everything was printed out...she read the policy page for page, while ALL the white people just handed their insurance card NO declaration page to read . they were treated and greeted with respect. i literally told her why she treated us different and she just smiled.....i am so disgusted ....when we got our car it wasn't cleaned...showed her the picture of taken from our phone and said ewww thats disgusting i woundnt take the car and OFFERED NO other car to us

Need to run contineous shuttles from airport to pickup location Or set a counter at airprt

Everything was perfect. I have used Ace rental before and recommend it to anyone looking to rent a car close to the JAX airport. Friendly staff, quick service, swift pickup and drop off at airport.