I recommend avoiding this car rental company. The car had numerous issues, which they will point out, but not thoroughly. Make sure to take detailed videos and photos of the exterior and interior for your records. They don't aggressively market insurance like other companies, likely because they intend to charge you for the many damages (I bought insurance, by the way). However, even with full insurance, you still have to pay a $500 deposit, whereas other companies waive the deposit if you buy full insurance. Additionally, you need to pay an extra $150 for a cross-region fee, or you're mostly limited to driving around Perth. There are many hidden costs. Most importantly, they will charge your credit card without authorization. I've already contacted my bank regarding this. If you choose this company, lock your credit card after renting. Lastly, in Perth, it seems most people, whether locals or tourists, choose No Birds, which isn't available on the car rental platform I used; you need to book from their official website.

City Car Centre were so amazing. I will definitely be using them again the next time my family is reuniting in Perth

Messaged on arrival and picked up quickly. Happy with the checkin & drop off service. Overall a very pleasant experience and good value for money

Fabulous service by the attendant who even shared with us the tips about places we should visit.

We arrived at the airport and phoned to be picked up got straight through and was advised would be 20mins due to a delay with international pickup these things cannot be helped and the driver kept ringing us with updates how long he would be and was very apologetic he was very friendly and put our bags in car for us and gave us heaps of tips where to go he was lovely . Same with the drop off person he was very friendly I would definately use this company again for the customer service outstanding. We also got an upgrade to a prestige car at no extra charge very happy with our experience and would thoroughly recommend people to use them.