All the staff were friendly and efficient, however the person that met us at the airport and drove us to the office to complete the vehicle pick up had the most revolting body odour I have ever encountered. I was gagging on the short drive to the office and winding the window down did not help. He picked us up in the vehicle we were renting so we had to use car air freshener. It took two days to remove the odour. It was awkward to raise the matter. Also, $10 per day for an additional driver is too expensive. Other hire companies don't charge if the additional driver is your spouse.