Good drive

We originally booked pickup and drop-off at 10 AM, but we arrived earlier after clearing customs and went to the rental store. After communicating with the staff, they allowed us to pick up the car at 9 AM and return it at 9 AM. Although we reserved a Peugeot 3008, they gave us a SEAT instead. The car had enough space—it fit a 30-inch suitcase, two 20-inch suitcases, three carry-on bags, and a large carton, which was quite impressive. Last year, we rented a 3008 and were given a 308. My husband, who was the driver, said the SEAT felt less powerful compared to the 308. The car was quite new, with only around 8,000 kilometers on it. It was a gasoline vehicle and consumed more fuel, but everything else was fine. We purchased full insurance separately, which cost 535 euros for 10 days. It was expensive, but it gave us peace of mind.

Very satisfied. I rented a Golf but actually got a large SUV. The car was very new and the staff were very friendly. They even voluntarily drove us to the train station when we returned the car.

The car exceeded expectations; it was relatively new, high-end, and comfortable. However, finding the car rental counter at Rome Central Station was difficult. Note that it is located on the left side of the station facing the front, in section 24 where all the car rental counters are lined up.

When you come to the country for the first time the last thing you expect is rude and arrogant staff by the counter trying to trick you in paying more for car insurance. Avoid at all costs! Absolutely miserable experience..