Ok but not again

all good

Apex Car Remtal actually took ( nit blocked) $2750 bond out of credit card “as I lived within 200 km of the Apex office” - this was certainly not made clear in the booking info. This was to be returned after returning the car. I returned the car the same afternoon. After 3 days the $2750 is still not back in my account. I enquired. They said the refund can take 3-5 working days! They also did not tell me that! Terrible experience. Will never recommend this company .

QRTQ did not inform Me if $2750 bond rother

Apex was reluctant to deal direct with me since I had booked through a 3rd party. Several phone calls were made to adjust my pick-up time. The woman at the pick-up counter suggested that it's not convenient to book through a 3rd party and we should have booked direct.

Phone call made to adjust the pick up time to Easyrentcars was pleasant and the agent went above and beyond with a phone call back so I didn't wait on hold for a long time waiting for a result from Apex.

Like: Close to airport quick pickup quick service getting the car easy as 5/10min drop of
Dislike: Nothing all good

Like: Excellent price, good location, friendly staff, efficient check in process including shared photos of cars condition at checkout, very quick no hassle return. The Outlander SUV was well used with many minor blemishes but was clean and in excellent mechanical condition delivering good fuel economy, averaging about 7.5l/100km over the approximate 3500 km trip.
Dislike: Front floor mats would help us keep the vehicle clean and free from sand.