Very rude staff, good booking site and good vehicle.

The service was good. We added some insurance, so the actual cost was higher than the price on the reservation, around 310 THB per day. As it was our first time renting a car abroad, we accepted it for safety reasons. Budget doesn't have a counter inside the airport arrival hall, so we had to walk to the rental company. Fortunately, it wasn't far, and you can see it right outside the airport. When returning the car, they drove us to the departure hall entrance.

Overall very satisfied, vehicle condition was clearly documented during handover. But the rented GPS device was not easy to use and couldn't find many locations.

Budget has been one of my favourite car rentals. Budget in Phuket was no different. Superb car. Easy process. Welcome drink water bottle n cookie was great gesture. Keep it up!!!!

It was great booking. Smooth process

Please put a signage at the international arrival terminal as your location is at domestic, we wasted more than 30 mins at the international terminal to look for your booth, finally, we only found out that, your booth is at domestic terminal.

I booked a Yaris, was given a Jazz but no complaints. It was a basic car. Would be nice if it comes with at least a reverse sensor. If you fly in via the international terminal at Phuket airport, Budget’s counter is at the domestic terminal which is just a short walk away.

Best price i managed to find after searching via various portals but didnt get any better pricing with the price drop protector but i think it is a cool feature.