Wouldn’t use Avis again.

The Zuzuche platform is great, but the Avis company is really disappointing. At the pickup, they insisted my credit card was a debit card. I've used this credit card for over 10 years, what is there to argue about? Then they said it’s fine, as long as I purchase full insurance, they would accept it. At that moment, I understood their game. Full insurance cost 110,000 dinars, which is roughly over 7,000 RMB. With no other choice, I had to reluctantly agree since I was already there.

Very nice, the staff were all very friendly.

I got scammed out of over 3000 for insurance. I did all my homework but still got ripped off.

Fast queue, average service

When picking up the car, they only mentioned to keep the car documents safe but did not provide a list. When returning the car, they claimed a card was missing and forced compensation. In fact, I never opened the folder during the whole rental period until I opened it in front of the staff at return. After returning home, I asked the company to provide surveillance footage to prove they had given me this card when I picked up the car, but after half a month, they still haven't provided it. We have reason to suspect they lost the card themselves and are shifting the blame to us.