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Live chat Email us Service Code: 6090052359
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Townsville 2019

Reviewed: Fri, Jan 17, 2020
About Alamo: 10.0 /10
Was more than happy with the both at pick up and drop. The lady behind the counter was friendly and couldn't have been more helpful. The upgrade to a larger and more spacious car was an unexpected and pleasant surprise.
About QEEQ: 10.0 /10
Compact | Hyundai i20 or similar

Relevant Reviews on Alamo in Australia

Yale Valentine

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Reviewed: Mon, Oct 16, 2023
About Alamo: 4.0 /10

E.Ang

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Compact | Hyundai i20 or similar
Reviewed: Fri, Dec 6, 2019
“Good and very pleasant experience with Alamo. Will definately use them the next time.”
About Alamo: 8.7 /10
We got a new car, a kia cerato hatch. Check-in was smooth but the walk from the terminal to the rental booth was a bit far. The direction at the terminal desk was just to go the rental booth without any direction or route map.
About QEEQ: 10.0 /10
Everthing was straight forward and easy. Wasn't sure if the price protector work or not.
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Jason G

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Medium SUV | Mitsubishi Outlander or similar
Reviewed: Sun, Jun 16, 2019
“Smooth end to end process and value for maney”
About Alamo: 10.0 /10
The car met expectations, the customer service was flawless, very friendly and helpful, I could not have asked for a better hire car experience
About QEEQ: 10.0 /10
The booking platform was easy to navigate and a welcome change, price drop didn't offer any benefit on this occasion though remain more than happy with the overall experience

A.Tempest

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Full Size Van | KIA Carnival or similar
Reviewed: Wed, Apr 17, 2019
“Rental Company not honouring extras purchased through webpage booking”
About Alamo: 6.7 /10
downgraded our car when we arrived as the booking was not available (classic Seinfeld episode comes to mind). for the downgrade they said they would not charge me for the car seats I had already paid for, there was no reimbursement. They were not familiar with my insurance / options I paid for through the website and tried to sell me additional options I already paid for. Wasn't able to find the car rental place and needed to ask another car rental counter for directions.
About QEEQ: 8.0 /10

View more >
Medium SUV | Mitsubishi ASX or similar
Reviewed: Sun, Apr 7, 2019
About Alamo: 5.7 /10
Not great at pick up, advised that it wasnt the car I had booked but tikd I would have to wait.also mentioned ainethibg about insurance wasn't with them and other stuff not great communication

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