Townsville 2019

Car condition was great and clean! The pick-up and drop-off process was super fast.

Overall great quick service, but the cigarette adapter on the first car didn't work. So I had to exchange the car. Since so many personal electronics rely on that power adapter working, Alamo should check that it works as part of it's regular check of a car before making it available for rental. Had I not detected that issue myself I could have ended up without a map (As I use it to power my GPS) a few hours after leaving the airport (when battery of my portable GPS got empty), and that would have totally ruined my trip as there is NO way that I could find myself around a complex time sensitive itinerary without a GPS.

Absolutely brilliant staff at Avalon airport! I hired a car and dropped back that morning at Sydney from a different company and I cannot explain what a breath of fresh air it was to deal with Alamo! Great car, super clean and easy to drop back with my invoice with me with a few hours.

Great price and price drop feature. Will use again!

The car was not quite what we had wanted...”similar”...but it was perfectly fine for what we needed it for. The cost of the child seat was significantly higher than what had been quoted due to additional location and airport charges which seemed completely unreasonable especially as it couldn’t even be installed for us.

Like: The girl at the counter was super nice, friendly and efficient.