ホノルル空港でレンタカー(アラモ)

Fast and convenient, great service attitude with smiles

Took the company's shuttle in the rental car area. The process was simple, and returning the car was convenient by setting up the GPS. Free upgrade to an SUV.

Very good

Professional and efficient rental service. Since the originally designated car had a small trunk, they thoughtfully upgraded us for free to a Volkswagen Beetle.

The staff saw that there were three of us and suggested upgrading to a Fullsize car. After using it, I felt that since I was only using the car for two days on Oahu, the upgrade wasn't necessary. The staff also recommended a service called Roadside Plus for $4.99/day, which provides emergency assistance if the keys are locked inside the car or in case of a flat tire. Later, I thought as long as I carefully manage the keys, the additional service wasn't necessary. Overall, I felt the company's staff were too eager to upsell extra services, which was not very good.