Car rental at it's finest

Fox needs to hire more customer service agents. Every time I have had to call them, I have been on hold for hours. They overcharged me from the amount quoted but after being on hold forever, I finally got the RUDEST customer service girl I have ever talked with. She fixed the issue and refunded me but she needs a new job!!!!

Easy to book as always!

I was pleasantly surprised at how quickly we were in and out. Fox tried to sell additional insurance but we did not accept it. Car had a long scratch on it but it was noted prior to us leaving TPA.

Fox was the best!!! The most helpful in my rental car experience. The staff was great.

None

The car was a little dinged up and not exceptionally cleaned. Floor carpet coming up in front passenger side and missing hanging rack on back passenger side.

Easy

No I didn't receive the jeep that was made with our reservation. The line was horrible and they only had 7 vehicles left when we got there. They said it didn't matter if we all had reservations or not and that their policy is first come first serve. It was the worst experience I have ever had renting a car. I will NOT ever or refer Fox Rental to anyone!!!!!