Little disappointed with fox.

The car had a few dings and stains on seat but ran great. Also had almost 60000 miles. Not a new car

I was pleasantly surprised at how quickly we were in and out. Fox tried to sell additional insurance but we did not accept it. Car had a long scratch on it but it was noted prior to us leaving TPA.

Tried to pressure sell additional insurance. Wrong size car given had a mid size suv instead of large suv. Could never get through to Customer services on phone!!

Let’s start off with the wait of an HOUR to be assisted. There was only ONE person at the counter. Thalia or whatever her name is at the counter that was working on Friday May 3rd at 9:30am is HORRIBLE ! She lacks manners, very RUDE &disrespectful. Deposit for the rental is a THOUSAND DOLLAR HOLD !! Which is beyond ridiculous ! I’ve used many other places &the deposit was nothing Ofer 500$. Never again will I use fox rental services

Always low prices

I felt that the counter help was not overly friendly and neither was the manager. They tried to push a minivan on me and when I declined I was offered a Mitsubishi Outlander which is no where the same size as a Ford Explorer. They told me this was all they had available. When returning the vehicle on Friday I left my SunPass attached to the window. When i realized it I went back down to get it and I as told from the manager (same one as pickup) that he was unable to retrieve it until Monday. He didn’t even bother looking or checking with anyone else to see if they had removed it. I would never rent from them again.