Great customer service & easy booking process.

Australia

Reviewed: Sun, Jan 12, 2020

About ACE Rental Cars: 7.7 /10

The car was fine & customer service once we got to the pickup office was good. We waited for around 45 minutes for the shuttle bus to come to pick us up at the airport. I kept calling the number provided but could never get through. On my 4th attempt at calling I finally got to speak to someone who told me that the bus would be there in a few minutes. Even then we waited another 20 minutes before it actually arrived. Drop off was the same. Had to wait at least 30 minutes for a shuttle bus to take us to the airport. I suggest more shuttle buses more regularly.

About QEEQ: 10.0 /10

No complaints with Easyrentcars. Actually I must point out that the couple of occasions I emailed them with queries they came back to me straight away.

ACE Rental Cars

Sydney

Australia

Economy | Toyota Corolla Hatchback or similar

1 days rental

Relevant Reviews on ACE Rental Cars Sydney Airport

Ingram Matthew

Australia

1 days rental

ACE Rental Cars

Sydney Kingsford Smith Airport(SYD)

Sydney

Australia

Reviewed: Fri, Jun 12, 2020

About ACE Rental Cars: 2.0 /10

I had an 8:00 AM reservation, arrived at 7:30, but didn't get the car until 10:00. It took 45 minutes to process each customer. There was only one employee handling car exchanges, pickups, registrations, running around without a walkie-talkie, no colleagues, and no clear procedures.

Australia

1 days rental

Full Size | Toyota Camry or similar

ACE Rental Cars

Sydney

Australia

Reviewed: Mon, Dec 16, 2019

About ACE Rental Cars: 6.7 /10

The counter staff were not sure about car category and tried to offer lower category!!. Also, they should maintain courtesy and should not give remarks about clients' countries of origin that might not be acceptable.

About QEEQ: 8.0 /10

Excellent as usual

R.STINSON

Australia

1 days rental

Economy | Toyota Corolla Hatchback or similar

ACE Rental Cars

Sydney

Australia

Reviewed: Sat, Nov 9, 2019

“value for money”

About ACE Rental Cars: 8.0 /10

please keep up your good work

About QEEQ: 8.0 /10

please keep up your good work

M.Darmanin

Australia

1 days rental

Economy | Toyota Corolla Hatchback or similar

ACE Rental Cars

Sydney Kingsford Smith Airport(SYD)

Sydney

Australia

Reviewed: Wed, Aug 7, 2019

“I will have no hesitation in renting from EasyRentCars again.”

About ACE Rental Cars: 7.0 /10

Pick up from airport was ok. The staff could look a bit more enthusiastic and professional. I don’t mind the premises as I prefer to have a good price on the rental. The car had more damage than was originally listed and the upholstery was so incredibly stained.

About QEEQ: 8.0 /10

The rental process was very smooth.