実は海外旅行でレンタカーを借りるのは初めてでした。

Amazing service, very happy.

Great experience through as we hired multiple cars through QEEQ.com, much appreciated and we would recommend to others.

Hertz is a big company with excellent service. Pickup and return are almost instant.

The Chinese staff at the Auckland city pickup location gave a biased explanation about the full tank, leading to misunderstanding. I didn't know I had to purchase a full tank when picking up the car. I thought I just needed to refill the amount used when returning. I returned the car with more than 80% fuel, but they didn't refund anything. This method is deceptive as the car rental company always benefits since no one uses up the entire tank.

Queue time was quite long.

They carefully check the driver's license and notarized documents, making the procedures quick and convenient. Important matters are specially emphasized. The car had been driven for 70,000 kilometers and had noticeable scratches on one side that hadn't been repaired, so it's hard to evaluate.