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Will NEVER again do business with Budget-Avis

Reviewed: Sun, Jan 5, 2020
About Budget: 6.7 /10
Rented a car from Oct28th to Nov11th in Johannesburg South Africa. At the counter, they were not pleased with the price already paid with "Easyrentcars". I had to pay for a second driver and an authorisation to cross border travel. They changed averythong in the contract, trying to make me pay more than the fees for these to addons. Finally, the final contract was to be R1004 more. They charged me R2275 on my card on the same day and I saw it when I received my account during december. They don't answer to my demands for a refund. A SCAM !!??
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on Budget in South Africa

W.Schellingerhout

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Economy | Volkswagen Polo or similar
Reviewed: Thu, Dec 12, 2019
About Budget: 6.0 /10
Free upgrade was great!
About QEEQ: 7.0 /10

A.D.M

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Aug 23, 2019
“Really easy to book and best price I found.”
About Budget: 9.7 /10
The car was new but a base model without any extras. Check in was slow so expect to wait a bit if it’s busy.
About QEEQ: 10.0 /10
Booking was so easy and came back with the best deal.

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, May 13, 2019
“Great booking experience, good car and value, poor customer service from rental provider”
About Budget: 7.3 /10
The wait time was unacceptable. It took almost 90min before we got to the front desk and another 20 before we were in our car, not acceptable.
About QEEQ: 10.0 /10

M.Monyebudi

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Economy | Volkswagen New Vivo or similar
Reviewed: Tue, Jan 29, 2019
“found staff waiting and assisted well taken to the car Park checks done on Toyota Yaris keys given”
About Budget: 9.3 /10
The car was good and the model also smooth running and dignified and when driving people liked it and commented on its beauty and stylish
About QEEQ: 10.0 /10
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G.Chiorsi

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Intermediate SUV | Toyota Rav4 or similar
Reviewed: Wed, Aug 1, 2018
“Great trip thanks to Budget.”
About Budget: 9.6 /10
Like: Budget staff were excellent, even when picking up the car around 5 in the morning, and were friendly and efficient. I had to extend the rental for an extra 2 days and was done in minutes at a branch in another province.
Dislike: 1. I was billed prior to receiving an invoice. 2. Billed for 2.5 litres of petrol even when filling up at the Airport.

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