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Will NEVER again do business with Budget-Avis

Reviewed: Sun, Jan 5, 2020
About Budget: 6.7 /10
Rented a car from Oct28th to Nov11th in Johannesburg South Africa. At the counter, they were not pleased with the price already paid with "Easyrentcars". I had to pay for a second driver and an authorisation to cross border travel. They changed averythong in the contract, trying to make me pay more than the fees for these to addons. Finally, the final contract was to be R1004 more. They charged me R2275 on my card on the same day and I saw it when I received my account during december. They don't answer to my demands for a refund. A SCAM !!??
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on Budget in South Africa

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Economy | Renault Kwid or similar
Reviewed: Tue, Jan 14, 2025
“It went well”
About Budget: 8.0 /10
It was OK - we ended up with a Suzi Swift
About QEEQ: 8.0 /10
Only used for booking :)

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Economy | Volkswagen Polo or similar
Reviewed: Wed, Jan 15, 2020
“Easy peasy”
About Budget: 9.0 /10
The car seat was smelly
About QEEQ: 10.0 /10
I like the fact that easyrentcars bundled together the super coverage which eliminates the hassles of entertaining the upsell of insurances at the counter. Now i can just say i dont need it since i already opted for the the super coverage with 0 excess covering all. This is the best abt easycarrents!

ALHASAN

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Full Size Van | Hyundai H1 or similar
Reviewed: Sun, Dec 29, 2019
“everything was super :)”
About Budget: 10.0 /10
the car was super great, and new ( only doing over 1000 KM ) we loved it and the family enjoyed it. the staff on the airport was so kind and helpful, she was helping with a smile.
About QEEQ: 10.0 /10
the platform is super easy and it works great with comparing all the sites and find the best price. had the price drop protractor but did't notice a different and i'm assuming the price didn't go lower than the booked one. one suggestion, it would be great to be able to chose the exact vehicle instead of ( this car or similar .. like you see an image for a Mercedes and then you end up with VW for example )

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Mon, May 13, 2019
“Great booking experience, good car and value, poor customer service from rental provider”
About Budget: 7.3 /10
The wait time was unacceptable. It took almost 90min before we got to the front desk and another 20 before we were in our car, not acceptable.
About QEEQ: 10.0 /10

A. Chohan

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Mini | Kia Picanto or similar
Reviewed: Sat, Feb 2, 2019
“very convenient”
About Budget: 7.3 /10
After i left the airport i saw the petrol tank was just below the FULL mark. I only did 74km but when I filled petrol, it took 12.022 litres with a total of R161.34 I brought this up with the person at the drop off point and also showed him my receipt. He promised to adjust and request a refund.
About QEEQ: 8.0 /10

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