A positive experience

AJB

Australia

Reviewed: Fri, Jan 3, 2020

About Aucar: 9.3 /10

The vehicle exceeded expectations as we were upgraded to a larger size car at no extra expense. Staff were courteous and helpful though having to pay an extra charge for a late pickup due to flight cancellations was harsh especially as Aurcar was staying open due to the Xmas demand. The vehicle did have minor damage to a fender that required taping to reduce damage. This was not noted at pick up and no compensation was offered to me for out of pocket expenses for the special vehicle tape. Overall though a positive experience all round.

About QEEQ: 10.0 /10

The booking process was relatively easy to use. Quick and efficient and offered a number of rental deals. Being Xmas the price protector was irrelevant as rentals are always going to be higher. This is the second time I’ve used EasyRentCars and both occasions have been positive.

Aucar

Melbourne Airport(MEL)

Melbourne

Australia

Compact | Ford Focus or similar

1 days rental

Relevant Reviews on Aucar Aucar Mel airport

Solomon

Australia

1 days rental

Aucar

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Tue, Dec 26, 2017

About Aucar: 2.0 /10

Poor service and bad experience affected my trip mood. The rental company is run by a Chinese, small in scale and ground. During the return, we had to move our stuff three times from the car. The road to Twelve Apostles Hotel was not very good, some mud splashed on the back of the car. The rental company insisted we wash it. They said we could use their water to wash it ourselves, but they claimed several cars were waiting for a wash, and directed us to a nearby self-service car wash which cost 11 AUD after waiting. Strongly not recommended. If possible, definitely use a larger chain rental company.

Australia

1 days rental

Intermediate | Toyota Camry or similar

Aucar

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Sun, Dec 29, 2019

About Aucar: 7.0 /10

They don't actually have Toyota Camry. We got another smaller car instead. Lucky that it was clean.

About QEEQ: 7.0 /10

Australia

1 days rental

Compact | Hyundai Accent or similar

Aucar

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Mon, Sep 16, 2019

“Smooth booking, pick-up and drop-off process. Great service”

About Aucar: 8.0 /10

Great service! The first car had a transmission issue after 1.5 hours of driving. Aucar sent a mechanic to swap cars very quickly after they were notified. Swap was seamless and car was a higher-end model. Would definitely use their services again.

About QEEQ: 10.0 /10