Bad customer service and no protection of credit card payment details

E.Teo

South Korea

Reviewed: Fri, Jan 3, 2020

About tamra: 5.0 /10

Unable to collect the car early as they would impose additional charges. Waited for 1.5 hour ! Forced to sign consent form and disclosed credit card details !

About QEEQ: 8.0 /10

Full Size | Kia K5 or similar

1 days rental

Relevant Reviews on tamra Tamra Rent-A-Car - Jeju Island

M.Tan

South Korea

1 days rental

Economy | Kia Morning or similar

Reviewed: Thu, Mar 5, 2020

“Awesome and Fun”

About tamra: 8.3 /10

Overall, a pleasing experience. Car condition wasn't exactly cleaned. There's some dents and scratches as well. However I am satisfied.

About QEEQ: 10.0 /10

Good booking experience. Quick and easy. Hassle less.

T.Ang

South Korea

1 days rental

Mini Van | Kia Carnival 9 Seats or similar

Reviewed: Wed, Aug 7, 2019

“Prompt respond, car in good condition.”

About tamra: 10.0 /10

Prefer to have full tank during pickup and to return in full. Easier for us to start and drive to our destination while we get used to the environment before we required to search for petrol station.

About QEEQ: 10.0 /10

To update the status of car and availability of car as some issue with car not available after booking done.

AznulN

South Korea

1 days rental

Intermediate | Renault Samsung SM5 or similar

Reviewed: Thu, Jul 4, 2019

“Easy and worth it”

About tamra: 9.7 /10

Smooth pick up and drop off. Car condition is OK. Only a boot space is taking up by LPG tank.

About QEEQ: 10.0 /10

Easy to book. Worth with discounts. Recommended.

Thor

South Korea

1 days rental

Economy | Hyundai Avante or similar

Reviewed: Wed, Jun 12, 2019

“Easyrentcars is really user-friendly and the booking process was seamless. We love the promo code!”

About tamra: 9.0 /10

Collecting car process was seamless and straightforward. The rental car was full of scratches that we need to take a video of it as a proof before signing off. When we returned the car, the process was speedy and no major problem.

About QEEQ: 10.0 /10

Love the platform and the promotion given as the price is more competitive compared to other platform.

S.Lee

South Korea

1 days rental

Economy | Hyundai Avante Guaranteed model

Reviewed: Mon, May 13, 2019

“Smooth and easy process”

About tamra: 9.7 /10

I booked a Avante and they gave me a K3 which was nice. As I do not speak Korean, the in charge guy came to me and settled my processing. Everything was smooth and easy. He also took the time to explain to me some of the stuffs around Jeju and driving around.

About QEEQ: 10.0 /10

Pricing was good.

Bad customer service and no protection of credit card payment details

Relevant Reviews on tamra Tamra Rent-A-Car - Jeju Island

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