The car was very clean , fuel efficient great value for price. Was a little small for large luggage

When picking up the car, the staff told me to return it with a full tank, and if not, they could refuel it for a price cheaper than outside. I returned it with a full tank, but they maliciously charged me for a full tank of fuel. I provided the fuel receipt and a photo of the fuel gauge, but they rejected it, claiming the timing didn’t match because I returned the car early. I was very careful to keep all the evidence, yet they still deducted the charges wrongly. Avoid renting from this company if possible.

Very convenient and very fast

Good

Terrible service! The African American woman at the counter was extremely rude and indifferent towards customers. She made us find and inspect the car ourselves in the parking garage and tried to sell us insurance, taking advantage of our limited English skills. Can you imagine a daily insurance fee of 35 NZD with a 225 NZD excess?

The car was shown on the handover sheet as having no damage. When I get to it the number plate is bent at 90 degrees one side and bent a bit at the other, ther is a large scrape on the splitter at the front, and other scratches on the car. The man on the desk did note them and said it would be fine and nothing was mentioned or has come up since the hand over.

Fairly straightforward and cheaper than going directly through them.