First car we got smelt of puke and there was no available cars for exchange unless we agreed to top up. Had to wait about an hour for the next available car to return but everything else went smoothly after that. Staff were nice and friendly - no issues with returning either.

Good platform that is easy to use and priced competitively

Very polite staff at the counter. Pick up guy was friendly as well. Overall, pick up and drop off process of vehicle was very easy and smooth. Staff made it easy for us and explanation was clear as well.

Price was as per advertised. No hidden charges. Will definitely use Easyrentcars.com again for sure and will recommend to friends and family members.

Had to phone twice before driver would leave depot to pick up at airport. Could have saved time by reading terms and condition before hand.

Was happy with price & package. Terms and conditions could be sent via email before pick up.

Overall experience of EZU was fantastic. Pick up service was great. Drop off service could have been better. Driver didn't even get out of his car to open the door or even help with unloading bags at the airport BUT i would still use them as overall great service and value for money.

I was not able to understand the staff as they spoke in a different language After 3 days I still have not had my holding deposit refunded, rather peed off.