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A pleasant rental experience

Reviewed: Wed, Jan 1, 2020
About Hertz: 10.0 /10
We underestimate our luggage size thus we have to lower the rear sit (30%) to accommodate the luggage. Since it is manageable, we did not ask for a change. Otherwise everything is good.
About QEEQ: 10.0 /10
Maybe the e-platform could provide some guidance on the car boot volume since we might not own a car in our home country or the available car may be of a different made.
Small SUV | Audi Q2 or similar

Relevant Reviews on Hertz BRISBANE APT

Rebecca Eleanor

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Reviewed: Wed, May 27, 2020
About Hertz: 2.0 /10
Overall good, but booked a Q8 and got a Q7 instead. There's a price difference of around 400.
About QEEQ: 10.0 /10

Gene Bell

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Reviewed: Sun, Mar 18, 2018
About Hertz: 2.0 /10
Dissatisfied. The Australian staff at the front desk had a very bad attitude, overcharged us, and wasted time without clarifying. The extra charges have not been explained yet, and the deposit that was supposed to be returned that night has still not been refunded.

Kim Bennett

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Reviewed: Thu, Nov 10, 2016
About Hertz: 4.0 /10
The service was good, but despite returning the car with a full tank, I was still charged for fuel on my credit card after returning home. I'm not sure why this happened. They didn't ask for the fuel receipt when I returned the car, and it was charged long after I had already thrown the receipt away, making it impossible to prove.
About QEEQ: 10.0 /10

Jack Yeates

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Reviewed: Sat, Jun 17, 2017
About Hertz: 10.0 /10
The staff were very friendly and had a great attitude. The company provided a vehicle that matched the booked model and was in good condition.
About QEEQ: 10.0 /10

Ronald Paul

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Reviewed: Sun, Feb 24, 2019
About Hertz: 8.0 /10
There were some minor issues with the pickup, but the staff was very helpful.

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