Good car rental

They have a trick to over charge toll invoice by charging +18$admin fee on top of toll invoice. f you think you save money because you chose ace instead of other suppliers during booking, you ar badly mistaken. Never, ever come back to them.

It was a Saturday morning so the office was very busy plus there was a problem with one customer’s booking what blocked one of the team member. Our lady at the counter was a new staff there so that’s why it took a bit longer but overall no complaints. Suggestion: get a better booking software. The one used there is some kind of a MS DOS based one from 90’s which is heavily user unfriendly.

Live chat experience is wonderful - fast, accurate and helpful.

The Ace car was in extremely poor condition. I had to get a staff member to come out and list some more dents/scratches that weren’t previously listed which delayed my departure

All good

Car was almost brand new. Top condition. Staff friendly and helpful. Additional insurance was offered, but we did not require it.