Ok, Chinese operators so some language barriers to work through but overall ok

Very good

Contacted the rental company before clearing customs at the airport, and they told us to contact them again at the designated waiting spot. They said they would arrive in five minutes, but we ended up waiting for more than twenty minutes. During that time, I messaged them via WeChat and the rental company responded with impatience. Additionally, the pre-booked baby seat was not installed and had to be crudely tied with a seatbelt, which was very unsafe. This was my third time in New Zealand and I've never had such a bad car rental experience. Strongly recommend against renting from this company.

I need the license plate number for the car I picked up April 15 in order to pay a toll road charge. I didn't receive any paper work on the car when rented. Dave Thorne

Pickup was only problem. Van does not have any logo ! This is a must!! Not everyone has access to a phone straight off the plane.

though the office is a bit minimal the prices are great. As long as they don't go bust overnight, worth it.