Rented a car in Germany; previously had an accident in France and the car was towed away. The German company actively coordinated with the authorities to help us get a new car for free and continue our trip. We rented two cars, and only one had an accident. Even though the other car also had an issue when we returned, having full insurance saved us from further trouble.

I have booked COMPACT class, and I get Renault Clio (station wagon)!? Not enough space for traveling with pregnant woman and a child behind in a child seat.

App is not working perfect, especially this text input fields!

Counter staff was very helpful, tried to be as fast as possible, offered water and coffee during wait