An experience i would repeat

I couldn't even complete the reservation. They make me wait 15-20 minutes for assistance because they didn't have system. When they finally assist me wanted to charge me for the deductibles[$450] because I brought my own insurance. I canceled my reservation because of the bad service at the counter from the employee

I do not understand why you even offered a car with a broken driver seat adjustment. You should only rent cars that are 100%.

It took a long time to pick up car. She guilted me into getting e-toll pass - she said that some tolls do not accept cash and if you go through it costs lots of $. It was $100 more!!! The car we got had manual windows/locks and a dirty windshield. It had ants in it. Kept crawling on us. They gave us another the next day which was nicer. I was not impressed. I rent several cars a year and usually never have any trouble.

Booking was easy. Never contacted them. I would appreciate it if they contact me about our situation.

Good price and good service

Price drop protector did not use it but sounds helpful. Good platform

Like: Great CS Rep (Henry) for the extra help. Outstanding service
Dislike: Car interior was clean. However, exterior and windshields were cleaned with dirty rags