Cheap rental for short usage

Cannot swipe magnetic strip credit cards, only chip credit cards are accepted. In the end, I couldn't cancel my order because the rental car company's customer service disagreed. Terrible! Spent £450 on full insurance, totally wasted. The rental car company's location is very hard to find and extremely remote. Do not choose it! Money wasted for this lesson.

It was a local small company, the rental process was quite complicated, but the service was okay. The signs and parking spots were average, just the price was low.

I had 2 people with limited mobility travelling with me. The car was supposed to be ready from 3pm, and it was 4.50pm when it was ready. 10 minutes for it to be ready became 1 hour. Car was waiting to be cleaned, while other cars that were not waiting for rental were being cleaned. Staff had no interest in expediting the cleaning of the car until I eventually lost my patience. A very bad customer service experience.

polite and friendly service

Didn't have my chosen car group when I got there, offered me a massive 7 seater truck which I didn't want and I had to wait over an hour for a car to be returned. It wasn't washed properly or hoovered inside. On the plus side it was perfectly OK and a nice car to drive so I wasn't too bothered but it definitely could have cleaned better