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Live chat Email us Service Code: 6428250169
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Non Approved Charge Added Surreptitiously

Reviewed: Mon, Dec 16, 2019
About Value Car Rental: 9.0 /10
My voucher was for $142.65. I declined all extra insurance, gas, etc. When I was handed my bill, it came to $187.79. This is because Value adds, without asking permission, a fee for "RSA" of $3.99 per day. "RSA" apparently is "road side assistance." I immediately told the desk person I did not approve that. She said it was too late to remove this unapproved charge, and I should call their office. This is the second time they have done this to me. This is outright theft. Also, I was told when I returned the car that I would be emailed my final bill, and I wasn't.
Compact | Nissan Versa or similar

Relevant Reviews on Value Car Rental Orlando - Airport (Florida)

I.Mota

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Economy | Toyota Yaris or similar
Reviewed: Tue, Oct 15, 2019
“Not pleasant at all”
About Value Car Rental: 3.7 /10
Yes, i'm really not pleasant with the car, not only was not what we chose as well as the windshield wiping nothing having greatly delayed our travel times. we should be reimbursed for some amount of what we payed as it was very unfair and even dangerous what happened. and to finish, there was a light on the board that the guy told us that would desperate, but that did happened.
About QEEQ: 8.0 /10

R.Smith

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Medium SUV | Nissan Rogue or similar
Reviewed: Sat, Jun 29, 2019
“do not used Value Car Rental”
About Value Car Rental: 5.7 /10
we presently in the process of filing a case for additional fees that were charged to us ,they did not honor the contract at Value car Rental , I would never used them again the stress this caused me ruined our vacation.
About QEEQ: 7.0 /10

A.Uteyev

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Full Size | Chrysler 200 or similar
Reviewed: Fri, May 24, 2019
“Terrible”
About Value Car Rental: 3.7 /10
Value car rental took $ 2,500 from my card for the dent that was on the car before I took it for rent. In the documents when checking the condition the car damage was noted. When I left the car, there were no complaints about the damage. Three days later, they charge me $ 2500. Stay clear of this company!

M.Neher

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Economy | Toyota Yaris or similar
Reviewed: Wed, Mar 20, 2019
“Rented many cars over the years. Three hours waiting & calling Easyrentcars was terrible!”
About Value Car Rental: 8.0 /10
Great, picked me up in ten minutes then very friendly and helpful.

S.MacDonald

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Compact | Nissan Versa or similar
Reviewed: Thu, Feb 14, 2019
“Never again! Totally ripped off!”
About Value Car Rental: 6.0 /10
Upon arrival we were offered an upgrade in which we were told $80 total usd. When we asked her if this was on top of the old amout she stated it was the total with everything. She asked if we would travel through tolls, we told her we may or may not travel once to Tampa to see the beach. She stated for $8.99 we could have a fast pass in case we incur any tolls. When we said Disney area was the only place we would be, other than possibly the one trip to Tampa, she told us it would be worth getting. We went through 1 toll and were charged over $71usd! Totally lied to and ripped off! I will never rent a car through here again and will highly NOT RECOMMEND this company!

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