The car was much bigger than the one we selected which was fine except for the gas usage. They charged a $1000 deposit even though we purchased coverage through EasyRentCars and had my own auto insurance. They also did not give me a receipt at drop off and then charged me an additional $120 without contacting me or giving me a reason for the additional charges. I would definitely avoid one switch for future rentals.

everything as planned

One switch uses illegal practices such as bait and switch. They make you prepay the rental for what you think is a great deal. They told me that I could use my auto insurance because i have full coverage and then when i got there told me i could not because my vehicle was not a 2016 or newer. They charged me $206.00 for insurance. Then they try to bully you into getting a sunpass. TOTALLY RIDICULOUS!!!

It was incredibly hard to find the pick up location and not very well signed. I also was forced to buy insurance coverage that I did not want because they would not except my insurance carrier. Just cost me an extra $50 which was half of the cost of my rental car agreement that I bought from the website but I didn’t have another option because there was no other rental car counter is near this location. This is the reason why I would not rent from them again

They charge 25$ a day for tolls even if I paid cash for tolls. RIP OFF