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Live chat Email us Service Code: 2147869267
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Terrible, avoid. Thieves/scammers.

Reviewed: Mon, Feb 28, 2022
About One Switch: 6.0 /10
Keywords: scam, thievery, crooks, avoid. This company has a couple different names - Nextcar and OneSwitch. There may have been a third but I can’t remember. They operate in bait and switch mode. You will pay a price upfront (using a service like kayak, extending to something else like Queeq.com) but that will change significantly upon arrival. No insurance is good enough. While standing there, waiting for an eternity, 2 people walked out the door infuriated with the price changes. I would have followed in their footsteps, had I not already been delayed nearly an hour waiting for their ridiculous shuttle to take me to the office from the airport. I was on a very strict time constraints and forced to stay with this service. My $89 rental became $277 with the additional insurance charges and being forced to rent their sunpass box at $11 a day, plus the tolls. If I chose to decline the Sunpass, I would have had to pay each individual toll plus a $25 fee for each one. The exterior is filthy, with trash cans overflowing, the lobby is fairly clean, but bathrooms are disgustingly dirty. I could go on forever about how unhappy I was with this company, but I will just summarize by saying AVOID!
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Compact | Nissan Versa or similar

Relevant Reviews on One Switch Orlando

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Compact | Nissan Versa or similar
Reviewed: Sat, Apr 2, 2022
“Good 3rd party to rent from. I did get a really good deal. I was really satisfied. Went smoothly.”
About One Switch: 9.0 /10
Car was great. Service was fast but people that works there should smile more. Greet customers.
About QEEQ: 10.0 /10
It was a good platform. But the price drop didn't work on me.

J.Correa

View more >
Compact | Nissan Versa or similar
Reviewed: Thu, Jan 16, 2020
About One Switch: 9.7 /10
excellent service
About QEEQ: 10.0 /10
Excellent customer service, very good quality of people

J.larkin

View more >
Compact | Nissan Versa or similar
Reviewed: Mon, Dec 16, 2019
About One Switch: 10.0 /10
Great service!

S.mcguirk

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Wed, Aug 14, 2019
“Disaster...missed my meeting because of unknown requirements”
About One Switch: 5.3 /10
Pick up was a disaster. Once there they required an insurance document that was not in the email. They wanted a printout of the coverage and there totals. My card with the policy number was not enough. Total scam! They clam it was stated in the confirmation, which I showed them that it was not. Further, because my wife name was at the top of the specific insurance document and even though I had a copy of the insurance card with the policy number with both my name and my wife, it still was not good enough. I had to have Nationwide send the document. Almost two hours to finally get the car. If I was at the airport, I would have just gone to a more reasonable rental car company. Further they have a printed document stating they only will allow three insurance car companies, Nationwide was not one on the list. I am not sure who is at fault here, Easyrentcar or One Switch.
About QEEQ: 9.0 /10
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K.Moun

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Full Size | Toyota Camry or similar
Reviewed: Wed, May 8, 2019
“Worst experience ever!”
About One Switch: 2.0 /10
If the rating scale was 10 being great down to 0 being the worst then I would give an extremely large negative number to rate this company because it is the most awful and unprofessional company I have ever dealt with. In addition to this being a truly terrible experience I now have a fraudulent charge from here that my credit card company is disputing and taking care of. After that is resolved I am seeking further legal action against this company. I will make sure everyone I know and even people I don't know never ever use this company.

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