Easy. Just as it says on the tin. Would consider using again.

Picked up a new car with only 1000 km, noticed the driver's seat armrest was dirty. Staff said they only record the issue but don't clean it, advised to go to the exchange location if not satisfied. Budget's approach is understandable. After a day's drive, the tire pressure warning came up. Checked at a gas station: standard pressure 2.3, but the tires were at 2.1, 2.0, 1.9, and 2.2. For a new car, how was it driven by the previous user? The staff confirmed it was full of fuel with no scratches. After three days, they still deducted 11 euros from the deposit, claiming it wasn't full. 7 euros for fuel plus 4 euros for tax. If it was confirmed full, how can they later say it wasn't? With 7 euros of fuel, this hybrid should at least run 100 km. In the end, Budget is understandable, but it's much worse compared to Budget in the USA. Everything never happened in the USA but all happened in Europe.

Instructions were unclear. I returned the car to the airport parking lot on time, but they didn't process it promptly and charged me an extra 100 euros for being late.

They didn't provide the originally booked car. The only options were to upgrade at a higher price or accept a cheaper vehicle without any refund for the difference. The staff had a poor attitude, like we owed them a fortune. Despite having more staff than customers on site, only one desk was open, making the process very slow.

The car is good, and the front desk explanation is very clear.

Like: the staff were very friendly on pick up and drop.
Dislike: I forgot my Apple Air Pods Wireless Bluetooth Earphones in the passenger side cup holder on drop off and when I remembered I went back to the drop of area but the car was left for wash and they can not help me to locate the car and I was late for my flight. so can u help me and contact Budget and try to find my Air Pod.