Satisfied

We picked up the car about half an hour early, but the rental company didn't inform us that we also had to return it half an hour early. As a result, we were charged for an extra day!!! Furthermore, even if we were late by half an hour, they should not have charged us for a full day!! The most critical issue is that the rental company gave no warning about this, extremely frustrating!

The service from Alamo was excellent, and there was no hard sell for extra insurance. The car was also very new.

They provided a very new Korean car. Although it's a Korean car, it was very comfortable to drive. They recommended a $1,000,000 third-party liability insurance which was not included in the rental order. It was $12 per day and came with a booster seat included. Considering renting a booster seat alone would cost $12 per day, I decided to take it.

They are so nice and kind for me. I had no problems even though this was firsthand time to rental car in U.S.