Quite average. Apart from the convenience of pick-up and drop-off locations, there's no difference from a small car rental company.

Pretty good.

Terrible rental company When picking up the car, they just printed out the contract for you to sign without mentioning the additional insurance options, forcing you to pay extra. Afterwards, you'll be charged additional insurance fees! Also, there are no gas stations near the airport, so you need to return the car with a full tank. Please 'prepare a small fuel container' with 1 liter of fuel, and manually add it to the tank when returning the car to avoid extra fuel charges! A very petty company.

The service attitude during car pickup was not very good. Even though we had bought the super full insurance, they still tried to push an additional daily insurance costing tens of NZD. Fortunately, we had been warned by the rental platform not to be misled. The staff member was very unhappy and grudgingly gave us a fake SUV, a Toyota Estima! We almost couldn't fit all our luggage, and after managing to squeeze everything in, we were very uncomfortable.

We couldn't get any help when returning the car. It made us very frustrated, and the charges were not transparent.