Absolutely great

Our flight was delayed, and we arrived at the car rental place very late. They arranged a car to pick us up. We got a diesel Holden, which was excellent.

The store is outside the airport. Called staff to pick us up; the shuttle service was prompt.

A little bit of confusion on the pick up location (in part due to the strange airport pick-up kerb layout), other than that the whole process went smoothly. For anyone that speaks Chinese, they have staff whole speak Mandarin.

Like: Overall is easy and smooth process, although location is not at airport.

Like: The car itself was OK; picking-up the car was not OK due to incorrect information provided by Easyrentcars.
Dislike: The information about pick-up and drop-off provided by Easyrentcars was not correct. It was difficult to understand over the phone correct information when you are in the airport with all announcements, crying children etc. Had to phone three times to get all needed information.