Very satisfied. As expected from a big company, instructions were clear. I got a free upgrade, and the confirmation message after return was very clear, with no extra fees.

Very satisfied with the comprehensive service

A variety of car models available, and the car condition was good. The pickup process was quick, and the return process was even faster. It only took about two minutes to park and complete the return, which was excellent! However, I'm not sure when the $100 deposit will be refunded.

We rented the car at Melbourne Airport. On the fifth day, we had a flat tire and went to the Hertz in the city to get a replacement car. The staff at the city Hertz were very nice and the environment was clean, leaving a deep impression.

Car was excellent as I received an upgrade, check in process was immediate and efficient, excellent service.