Service are not bad, car conditions need to be improved

Convenient, airport shuttle service available.

This is a small local Australian company, but they offer professional service.

Not far from the airport, prompt pick-up and drop-off. Attentive service, they even provided a free navigation system. The car was new and in good condition. However, the rental company requires the renter to log in and check toll charges themselves, which is inconvenient for foreign visitors. It would be better if the rental company could check the tolls and deduct the fees from the renter's credit card, then notify them.

It would have been helpful if the counter staff in sydney had told us about where to drop the car in Brisbane. We found the drop off point off airport quite by chance, which saved us driving to the airport unnecessarily.

Staff were friendly efficient and thorough, over all an excellent team you have there, I have already sent you two more clients and will be tell many more through the course of my travels,.I was slightly annoyed that the petrol wasn't full as promised, however I did ensure it was full when I returned it. (if there was to be one complaint that would be it)

No experience with price drop etc, I was happy with the price I paid.