Need to work with your local partners to make car hire a good choice

Unreasonable demands, very anxious during the rental period

There was no one at the pickup and return counters, and the provided phone number was unreachable! When picking up the car, it only had three-quarters of a tank of fuel. I asked if I would be reimbursed if I returned the car with a full tank, and they said yes. However, when I returned the car, I did not get reimbursed!

Excellent

Excellent

Very dirty car and very old.not cleaned and in a poor condition inside and out. Use another hire company.

Check the car throughly and take loads of photos, they will go over the car with a fine tooth comb at the end. Also photo the windscreen - they found a pin sized mark on the windscreen (1mm max, too small to show up on a wide angle photo) and were going to get me to pay for a new windscreen, when luckily they managed to clean it off (ie it was only dirt in the end). Not a very fun experience - stressful - I have never before had a pin sized mark questioned, let alone one on the windscreen - they told me the windscreen was worth more than the car.