Went well

I booked to pick up the car at 9 am and requested two child seats. However, the rental company did not prepare them, which took me two and a half hours to finally get the car seats. We could only depart at 11:30 am. My plans for the day were canceled, and we arrived at the accommodation close to midnight. It was very bad.

The car pickup requires a shuttle transfer, but based on reviews, it's manageable. The condition of the car is fine, but sometimes the rental company makes mistakes. I reserved a sedan, but they intended to give me a hatchback. Their explanation was that they didn't know I reserved a sedan. The car's condition was decent, it was fuel-efficient, and the overall value for money was okay.

The pickup location was within walking distance of my accommodation, otherwise it may have been a little challenging to make my way there. The location is quite central and should be convenient for most people staying in Sydney within the tourist districts. The entertainment system within the car was top-notch, accompanying me throughout my journey and the sound system was great. The car was in great condition and I was able to cover almost 3000km within 6 days in confort.

The courtesy bus drivers between the airport were brilliant. Friendly and kind. Staff at the counter were great and efficient. The car was perfect for me at the right price. I rushed dropping off the key to catch the bus and forgot to mention that the car told me that the key battery needed replacing. I hope someone catches that. This was my first time with Atlas, I will definitely use this again and recommend it to others.

Booking was easy. Everything went smoothly.

Like: Car was pristine and very low I'm. Cannot beat the price
Dislike: Shuttle driver just drove straight past at airport pickup and had to wait quite a while for next pick up.