Good overall and car was great.

Just remember you get what you pay for! The car was DISGUSTING! There were stains all over the seats, both front and back, and god knows what on the inside of the front windshield. The car had not been cleaned inside or out before my pick-up. The person inspecting the car didn't mark down a single scratch or dent on the car (ie. insinuating that it was in perfect condition), but when I inspected it before accepting the car, found no less than 10, with some of the scratched being very major ones; an example, being a large, six inch scratching the front bumper - six inches long and one inch wide - absolutely unmissable! Definitely inspect your car yourself first before signing anything. When I got in the car and turned it on, the "Maintenance Required Soon" message was shown on the (very dirty) screen. Within a few days of my trip, that soon changed to "Maintenance Required". Luckily, I think it was only a service needed, because a specific mileage had been reached, but still... they clearly don't maintain these cars. Please read on.... They charge you $9.99 per DAY for SunPass which you will need for tolls (trust me - you absolutely have to have this), so my "cheap" 10 day rental ended up costing me $100 USD more than anticipated. As a comparison, Hertz and Avis charge $3-4 per day for the exact same thing. It's a total scam To top it all off, I waited almost an hour to pick up my car. Trust me, this is not the way you want to start your vacation in Florida. I will not be renting from them again.

Easy to book.

The customer service and car were excellent. the instructions in the confirmation email as well as the voice mail regarding airport shuttle pick up are quite confusing. 1. the shuttle service from FLL airport ( is great) takes you to a rental car place with multiple rental car agencies non of which are EasY rent but there is an EZ rent. I arrived at night time and didn't notice any instructions at that point on how to access other rental car agencies 2. when you call the EasY rent number it tells you to select a terminal from the airport (which prompted me to get back on the shuttle to the airport before i selected a random terminal-- since i was no longer at the airport) 3. once you select the terminal it then instructs you to take the shuttle to the rental car place and walk to the bus stop. (ALL of this could be avoided by typing the instructions in the confirmation email) 4. once and the shuttle bus stop the EasI- Rent shuttle comes. (not E-Z or EasY, but EasI) this was very confusing and i wasn't even sure if i was going to the right rental car place. The workers and shuttle driver were all very kind however equally confused. Long story short- somehow you all should make this a little more clear that EASY is the booking company and EASI is the rental car place and include the proper shuttle instructions in the email!

The personnel was so nice

The car had a few issues. The needs service light came on just after renting, the tire pressure sensors went off and i had to fill them, the car had been wiped out but the bucket must have been dirty and the car was streaky. The gauge cluster was the most noticable. Overall not a bad experience.

Like: Best price on a midsize suv....staff at pick up were attentive and friendly!
Dislike: Car wasn't cleaned before pick up. Interior was filthy.