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Live chat Email us Service Code: 9589266123
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Mostly fine except for drop off. Car was a really smooth manual which was nice to drive.

Reviewed: Sun, Nov 10, 2019
About Hertz: 8.3 /10
The car was great, I would have expected the offices to open earlier than 9am at an international airport but we were told what time so that was ok. However, the central London drop off is atrocious, there’s barely any signage to know where to go/park drop off keys, and I got more help with dropping the car off from the security guard than the scant Hertz staff.
About QEEQ: 10.0 /10
I couldn’t use the Price drop protection for some reason, the link just took me round in circles on the app. Maybe it’s because I made the account after booking the car, I’ll see next time I guess.
Economy | Vauxhall Corsa or similar

Relevant Reviews on Hertz in United Kingdom

Humphrey Birrell

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Reviewed: Thu, Jun 27, 2019
About Hertz: 10.0 /10
I am very satisfied with Hertz's service.
About QEEQ: 10.0 /10

Rupert Sophy

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Reviewed: Tue, Aug 21, 2018
About Hertz: 10.0 /10
Very friendly

Judith Gracie

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Reviewed: Tue, Sep 20, 2016
About Hertz: 8.0 /10
Overall satisfied, especially with the patient explanation of various terms when picking up the car, and the good condition of the vehicle. I filled the tank before returning the car, but upon reaching the airport location, I noticed the fuel level was slightly below full. So, I went out again to top it up. Upon my second return, the staff did not inform me or give any hints and just printed a bill (I assume). I took it and went to the airport. At the airport, I discovered an additional charge of £7.62, presumably for the fuel shortage, apart from the usual rental fee and taxes. Calling them later, I found out their service time was over (after 18:00). I don't understand this practice, and maybe the staff was careless, but I am not satisfied with this outcome.
About QEEQ: 10.0 /10

Parth Mehta

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Economy | Vauxhall Corsa 2 doors or similar
Reviewed: Thu, Aug 29, 2019
“Hassle free”
About Hertz: 10.0 /10
Hertz has always provided an upgraded car which is why my 1st preference is always Hertz while renting a car.
About QEEQ: 10.0 /10

Kris & Sandy, Australia

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Compact | Opel Astra or similar
Reviewed: Tue, Sep 4, 2018
“Great experience, sparkling clean car, excellent service”
About Hertz: 9.4 /10
Like: End to end reliability, condition of car, performance. When the former renter only refilled the vehicle to 3/4, we obtained a small refund to honour this.
Dislike: Hard to return at Luton Airport (car return not well sign posted) but not Hertzs fault. Airport needs to do better.

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