Rip-off

F.White

Portugal

Reviewed: Wed, Oct 23, 2019

About SURPRICE RENT A CAR: 6.0 /10

The staff where putting pressure on us spending more money on all sorts. This was not said when we booked. We ended up paying 171.95 Euros, was disgusting as we had our own insurance they said it didn't cover but it 100% did. As they said they didn't understand my argument they said is this amount or nothing. Then they charged huge amount on the credit card which I still wait to get back. Awful would never book again. We book cars at least 10 times a year and this was the worst yet due to adding money on top.

Economy | Toyota Yaris or similar

1 days rental

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

J.Doughty

Portugal

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Wed, May 15, 2019

“Sur price was too far off site and only had 1 shuttle running which meant a long wait at both ends.”

About SURPRICE RENT A CAR: 7.7 /10

Shuttle bus service poor and directions for car return very poor. I would not use surprice again.

About QEEQ: 10.0 /10

Booking platform all good.

G.Cairns

Portugal

1 days rental

Mini | Peugeot 108 or similar

Reviewed: Sat, Apr 20, 2019

“Less problematic than expected - eg didn’t find “hidden” damage on return!!”

About SURPRICE RENT A CAR: 9.0 /10

Had booked full to full and were told to bring back at same level as if a difference, would be charged a high amount - petrol station across the road!!!! Very high excess charge out with hours - 8pm 35 euros. On checking in, very unfriendly and unhelpful. Would have been nice to see a smile and shown how to operate the car. On the plus side -automatic and a hybrid!

About QEEQ: 7.0 /10

Easy booking and good communication.

A.Gray

Portugal

1 days rental

Mini | Peugeot 108 or similar

Reviewed: Wed, Apr 17, 2019

About SURPRICE RENT A CAR: 10.0 /10

We were met at the Airport and taken by Mini Bus to the rental location. We were not expecting this . however the location was conveniently situated to the motorway and everything was explained clearly. Although booking the smallest car we were very pleased to receive a virtually brand new larger car .

About QEEQ: 10.0 /10

Very pleased with the booking arrangements and documentation received.

C.Parsons

Portugal

1 days rental

Mini | Peugeot 108 or similar

Reviewed: Mon, Apr 8, 2019

About SURPRICE RENT A CAR: 4.0 /10

The car was old and in poor condition. The Full/Full agreement was not honoured even though i was able to produce the paperwork. On pick up the counter staff were abrupt and unhelpful. The car had several dings and dents that were not recorded which is not good. There was no Air conditioning in the car. On drop off they were such more helpful but it did take a long time

J.Moore

Portugal

1 days rental

Compact | Ford Focus or similar

Reviewed: Sat, Jun 16, 2018

“Best service in Portugal so far -thank you.eveything!”

About SURPRICE RENT A CAR: 10.0 /10

Like: Had a great time, loving Portugal, people and service
Dislike: Nothing.

Rip-off

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

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