Good

Good

I was jet lagged and the staff sold me a plate pass which I didn’t need to use once. The insurance was a lot of money and was not transparent ( as in other countries) as to how much it was. There was a lot of upselling going on. I’ve never had that at a car rental before so wasn’t expecting it. The front bumper of the car was loose and I had to keep pushing it back into place.

I was quoted 900 dollars and ended up paying 1450, with lots of hidden stuff impossible to understand from the invoice. I have already filed a complaint

Booking process was easy, but I ended up paying way more than I was quoted. I have no idea whose fault is that but you should make sure what you quote is actually what people pay

Finally I had a great experience at Fox the counter agent was magnificent, she used my name and was very welcoming and gracious.

Always a great experience

They took advantage of my tiredness and talked me into extra insurance even though I told them that I already have one. They said that it is something different. So their cheap offer became quite expensive.