Simple is Great

a satisfied customer

United States

Reviewed: Mon, Jul 16, 2018

About Advantage: 8.2 /10

Like: The vehicle that I received was one that I like and it only had 12,000 miles. As a mid-size it had lots of tech bells and whistles, but didn't have an onboard GPS and console map display. Friendly staff that made it simple.
Dislike: Nothing you can really do about the location of the rental car pickup. It was OK but not really close to the airport.

Intermediate | Hyundai Sonata 2 Doors or similar

8-day rental

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United States

4-day rental

Compact | Nissan Versa Note 2 Doors or similar

Reviewed: Tue, Mar 19, 2019

“Long lines”

About Advantage: 6.7 /10

Long lines at the rental counter. Not enuf counter reps. Unacceptable. Confusion returning vehicle. Poor signage in garage.

B.Jones

United States

3-day rental

Full Size | Toyota Camry or similar

Reviewed: Thu, Feb 21, 2019

“Scratched Smelly Car”

About Advantage: 4.3 /10

The car has multiple drapes and scratches on exterior. Car interior smelled like a smoker owned the car. Right front tire began losing air first day after renting

W.Gilchrist

United States

14-day rental

Full Size | Toyota Camry or similar

Reviewed: Tue, Feb 5, 2019

“Why prepay?”

About Advantage: 6.7 /10

Arrived at the rental kiosk along with about 20 other people who had been waiting over an hour. We were all PREPAID but they had NO cars for us. This was a disaster.

About QEEQ: 10.0 /10

J.Kowalski

United States

14-day rental

Compact | Nissan Versa Note 2 Doors or similar

Reviewed: Tue, Jan 29, 2019

“Totally frustrated. Reservation was in name of someone with same last name, and then no car availabl”

About Advantage: 8.7 /10

Pick up experience couldn’t have been worse

About QEEQ: 8.0 /10

Jesse Gow

United States

14-day rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Wed, Dec 26, 2018

“Quick online booking,zero communication between third party online and front desk staff”

About Advantage: 8.7 /10

Upon arrival i was very miss lead on the options i had previously purchased.at the time of of arrival i was told of no insurance,a small 3 cyl car and no discount for 1 day early return.i was charged a extra 300$ for insurance when clearly i had purchased it already online beforehand.myself being calm and asking what was the excuse for the extra charges,the front counter staff had zero explanation for extra charges and wasnt provided with honest straight answers on my paper work i had provided,they were just quick to get my credit card funds.being accomadating to my requests,they had “granted” me a complementary upgrade vehicle which was the exact one i had payed for online anyway. For the next 2 months i have once again booked my rental vehicle through you guys again hoping to see what future changes can be applied Jesse gow

Simple is Great

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