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Live chat Email us Service Code: 5474647221
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Avoid Easirent at all cost.

Reviewed: Fri, Oct 18, 2019
About Easirent: 2.0 /10
Absolutely the worst car rental company, I have seen so far. We went in there and were ushered to use a Kiosk. The kiosk goes all the way until you go the option of buying additional option. If you select, no additional insurance, it asks to go back to the desk. The whole 15 mins process after a long flight was terrible. The person at the desk was rude. He again tried to sell us insurance telling us terrible catalyst converter theft happening in London. I had a California and a UK driving license. I scanned the UK one on kiosk. He said that I cannot use it since I am not a native in UK anymore and cannot switched to California driving license as I had already scanned it. Refused to give me car. I would suggest everyone to be think twice and think again before using Easirent. I ended up renting for a reputable international car hire company for almost the same price but with much better customer service.
Compact | Ford Focus or similar

Relevant Reviews on Easirent Drivalia Car Hire

Jack Yeates

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Reviewed: Fri, Aug 31, 2018
About Easirent: 2.0 /10
They almost didn't rent us the car and said they couldn't do anything! The reason was that the staff couldn't process our Chinese credit card and refused to take cash. Fortunately, the rental platform customer service was helpful and contacted another company for us! Just as we were about to leave angrily, an employee figured out how to use the Chinese card and finally rented us the car, but there was no apology or compensation! It seems to be a small company with very few Chinese customers.
About QEEQ: 10.0 /10

Marian Jessie

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Reviewed: Sat, Apr 1, 2017
About Easirent: 2.0 /10
They just wanted money and I was scammed out of £119 with no way to complain.

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Economy | Ford Fiesta or similar
Reviewed: Wed, Aug 21, 2019
“Fine apart from the chaotic collection”
About Easirent: 7.7 /10
The car was fine, the challenge i faced was only with the collection process - had to use the kiosk first which failed and ended up trying three machines before finally having to go to the counter to finalise payments. Then was instructed to go to the front desk with a sheet of paper with a number on it. Was then told that i had to go back to the room with kiosks for collections, then back to the front counter when staff realised i'd been through the pre check in process, then to the waiting room until called. once called the car was still dirty so was told to go back and wait until cleaned then called again and was provided with a completely different car. Overall very disorganised so my score doesnt reflect my actual impression as all the scores above relate to things other than the collection 'process' which i found to be very disorganised.

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Mini | Toyota Aygo or similar
Reviewed: Tue, Jun 11, 2019
“cheap and cheerful”
About Easirent: 6.0 /10
£5 for a car... Cant complain too much
About QEEQ: 10.0 /10
excellent service

T.Musetti

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Economy | Ford Fiesta or similar
Reviewed: Fri, Jan 25, 2019
“They didn’t cancel my insurance to £200,00 yet and I have to pay”
About Easirent: 9.2 /10
Good
About QEEQ: 9.0 /10

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