FOX RENT A CAR DENVER AIRPORT Review: Pickup/Drop-off Poor, Cleanliness Poor, Customer Service Poor, Vehicle......

M.Coya

United States

Reviewed: Wed, Oct 16, 2019

About FOX RENT A CAR: 2.0 /10

The worst service I have experienced in any rent a car company. 2 hour waiting line.... , only 3 people attending while 100 people in line..... once in the counter, the assistant told us that they were sold out for the car I rent an month ago.. and sorry.... the alternative that they gave me was smaller that the one I was supposed to have and also it was dirty... and if we want to wait again an hour they can clean it... or we just take it as it is.... never again with this company!!!!

Full Size Van | Dodge Grand Caravan or similar

1 days rental

Relevant Reviews on FOX RENT A CAR DENVER AIRPORT

W.Cunningham

United States

1 days rental

Standard | Volkswagen Jetta or similar

Reviewed: Wed, Oct 2, 2019

“It was fine just to long of wait”

About FOX RENT A CAR: 10.0 /10

The 2 people at the counter were fine but there were 20 people in line for an hour at “12:30 am “

About QEEQ: 10.0 /10

They were great!!!

J.Conklin

United States

1 days rental

Full Size Van | Dodge Grand Caravan or similar

Reviewed: Tue, Sep 10, 2019

“I have been renting cars and flying for years and I have NEVER experienced such poor service.”

About FOX RENT A CAR: 5.3 /10

The car had plenty of room but the service was the worst I have ever experienced. The management at the denver location could have cared less about any issues with my rental. She even walked away from me while I was talking.

Jab9er

United States

1 days rental

Medium SUV | Kia Sportage or similar

Reviewed: Mon, Jul 1, 2019

“It was a fine experience”

About FOX RENT A CAR: 9.0 /10

I was told to fill out the vehicle inspection form myself and hand it in at exit, but there was noone to hand it to. The windshield had a small chip, that i marked on the sheet. While driving the car it turned into a larger crack. I want to make sure i am not charged for this, but haven't heard anything yet.

About QEEQ: 8.0 /10

Finding a car at a good rate was easy. I also needed a child seat which i requested, but it was not tied to my reservation at all.

L.Medinger

United States

1 days rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Mon, Jun 17, 2019

“Stop picking on Rental Car places”

About FOX RENT A CAR: 9.3 /10

I have rented a few times with Fox. They always have a nice shuttle driver and the shuttle is always a short wait. I expect a line when I arrive because of the bargain pricing. I am prepared when I get in line with a credit card that accepts the normal sales tax, airport tax, extra driver fees, and the authorization hold charges. Be smart read the fine print and be ready with the right card and bring your insurance paperwork. I had no pressure for add ons ever. The cars were great. I always fill it up before drop off because I know every rental will charge 7$ a gallon if I dont. Get smart and Auto rental at Fox or anywhere will be fine.

About QEEQ: 10.0 /10